Please read the following basic, no non-sense rules for the IceInSpace Shop.
The price of all products is inclusive of Australian GST (10%). Prices of products exclude postage and handling charges.
Payments may be made by Paypal, Direct Deposit or Cheque/Money Order. IceInSpace does not directly request entry of any credit card information, and does not store any credit card information. Payment via credit card may be made on the secure 3rd party Paypal website.
Delivery of a product within Australia, once packed, usually occurs within 5-10 working days by Australia Post to the delivery address nominated by the customer. Products to be delivered to international addresses will be posted via airmail between 3-5 working days of the date of purchase, delivery time will vary between countries.
Customers using paypal may be asked to provide credit card details at the payment stage of their order. IceInSpace does not view or store credit card information as this is handled securely by Paypal, and the customer is immediately notified about the acceptance/rejection of the payment. At no time will any member of IceInSpace be able to access or collect this information.
Prior to payment, the customer is asked to review all details on their order form, including delivery address and product details. We do not give refunds for incorrect product choice or delivery address.
If we have sent you an incorrect product or the product is demonstrably defective or not of merchantable quality, we will offer a choice of full refund or re-delivery of your purchase with no additional postage or handling charges. We cannot take responsibility for damage which may occur in transit.
Read our disclaimer and see our current affiliate programs.